Privacy

Privacy policy

Last updated: 2026-04-22

Who we are

Paean is operated by The Gentle Equation Pty Ltd, registered in Victoria, Australia. Contact: ben@paean.dev.

What we collect

• Account data: email and project-level metadata you create in the portal.
• Content you ingest: support threads, feedback, waitlist entries, files — whatever you send to the API.
• Operational logs: method, path, status, duration, a hashed IP subnet (first 64 bits of SHA-256 of a /24), user-agent, and a correlation ID.

What we don't collect

• No third-party analytics or ad trackers on this site.
• No cross-site tracking, no fingerprinting.
• Full client IPs are never stored — only a truncated and salted hash.

Where data lives

Application data lives in Cloudflare D1 + R2 (primary region: NA). The operational plane runs on Cloudflare Workers. We use Resend to send transactional email on your behalf when you enable email notifiers.

Your rights

You can request a data export or deletion at any time by emailing ben@paean.dev. Soft-delete is first-class in every Paean service; hard-delete + bulk export are in active development.

Changes

If this policy changes materially, we'll notify account holders by email at least 30 days before the change takes effect.