Terms

Terms of service

Last updated: 2026-04-22

Plain-language summary

• You're responsible for what you put into the API.
• We're responsible for keeping it up and keeping your data safe.
• Either side can end things with 30 days notice; sooner if someone misbehaves.
• No warranties we can't keep. No liability beyond what you've paid us in the last 12 months.

The actual terms

By using Paean you agree that (a) you won't use it to send spam, abuse, or anything illegal in Australia or your jurisdiction; (b) we'll provide the service on a best-effort basis with reasonable availability and response times for paid tiers (see Pricing); (c) rate limits exist and we enforce them; (d) we can suspend accounts for abuse without refund.

Refunds

Monthly subscriptions are prorated on cancellation. If you're unsatisfied within 7 days of your first payment, email ben@paean.dev for a full refund — no questions asked.

Shutdown commitment

If Paean ever winds down, account holders get at least 90 days notice, a final billing cycle refunded, and a working data-export script targeting your own CF account.

Governing law

Victoria, Australia. Courts of Victoria have exclusive jurisdiction.